Voice Mail

The more efficiently your business handles its communications, the greater your organization's chance for success.  The consequence of slow message returns or lost messages could mean a loss of business. 

IntraMail voice mail   is a plug-in “in-skin” full-featured, integrated Voice Mail with Auto Attendant for DSX.  The IntraMail Automated Attendant answers incoming calls and routes them quickly and efficiently. Integrated Voice Mail features include Conversation Record, Answering Machine Emulation, and Caller ID with Return Call. Interactive Soft Keys guide the display telephone user through the extensive IntraMail feature set.

IntraMail Pro supports all of the features of the IntraMail and also offers Email Integration, which provides email notification of new voice mail messages to a user’s inbox or email device. In addition, the sent notification can optionally include the recorded message as a .WAV file attachment. Email notification uses SMTP to deliver messages to the recipient’s email account. With this option, if you have the ability to access your email, you can also have the ability to listen to your voice mail messages without having to call your office.

IntraMail’s Automated Attendant can help you and your customers save time and money. Incoming calls are answered quickly with greetings that can be customized to change based upon the time of day and/or the day of the week. Greetings can be tailored to provide callers with dialing instructions such as, “Dial 1 for sales, 2 for service, or stay on the line to speak with an attendant.”

Busy offices are able to enhance productivity with IntraMail features such as Caller ID with Return Call. With your company’s subscription to Caller ID services from your local telephone provider, IntraMail can automatically capture the calling party’s phone number and associate it with the caller’s voice mail message. Caller ID with Return Call then makes it easier for your employees to return these calls.

Fax detection can help you save even more money. Now there’s no need for a separate phone line for your fax machine. IntraMail can listen for a fax tone on an incoming call and automatically transfer these calls to the fax machine’s extension.

Conversation Record lets you record a conversation into your mailbox, review that conversation later, and then forward it to another extension.

Interactive soft keys on display telephones are another of the benefits of full integration offered by the IntraMail system. With the soft keys you are able to manage your voice mail without having to remember dialing codes. For example, to exit your mailbox after you’ve listened to your messages, simply press the soft key labeled “EXIT”.

Click for an interactive demonstration of the Intramail voice mail

Following are the available IntraMail voice mail models: